Staff Analyst, Housing Navigation, Housing and Service team

Company: Heluna Health
Location: Los Angeles
Posted on: October 19, 2024

Job Description:

Staff Analyst, Housing Navigation, Housing and Service team Job Category: Program Positions Requisition Number: STAFF005378 Apply now

• Posted: May 24, 2024
• Full-Time Locations Showing 1 location DescriptionSUMMARYHousing for Health (HFH) is a program office within Health Services Administration, a division under the Los Angeles County Department of Health Services (DHS). HFH was created and put into implementation in support of the Los Angeles County Homeless Initiative recommendations in response to and in support of the County's effort to address and combat homelessness in the communities residing within Los Angeles County. Our organization follows a hybrid work structure where employees work both remotely and from the office, as needed.The Staff Analyst position will be in the Housing Navigation unit to provide leadership on tracking the contracted ICMS agency's progress to provide HN services, including outreach, engagement, onboarding, training and coordination of care of new clients. These services are integral to obtaining necessary documents for permanent housing, improved health outcomes, greater levels of self-sufficiency and economic security. This staff person will be working on a new project through the Skid Row Action Plan (SRAP). SRAP will be creating ICMS capacity for pre-housing match ICMS and ensuring clients are preparing for traditional matching to housing resources by providing acute, targeted Technical Assistance to agencies and case managers to ensure a shorter time-frames from outreach to being permanently housed.The Staff Analyst, Health is responsible for the planning, directing, implementing, budgeting, and monitoring of housing navigation activities as a member of a team of other analysts.ESSENTIAL FUNCTIONSInclude but are not limited to:
  • Developing policies and procedures, setting programmatic benchmarks, and collecting and analyzing outcomes data and quality of data.
  • Providing regular programmatic updates to oversight committees, other participating departments, partner agencies, contracted service providers, and stakeholder groups.
  • Designing and implementing day to day operations of projects, and preparing project reports including service utilization, performance data, and program outcomes.
  • Conducting contract monitoring activities including annual administrative and programmatic monitoring and invoice processing.
  • Coordinating and collaborating with all project partners (e.g., participating departments, partner agencies, contracted service providers, stakeholder groups) to ensure all elements of the projects operate in the most efficient and effective manner.
  • Providing technical assistance and training to project partners and developing, recommending, and implementing program modifications.
  • Primary lead for ensuring coordination with other external and internal partners to receive referrals for the HN services, ensuring throughput in the HN slots to move into PSH.
  • Analyzing reports and providing feedback to the Associate Director of Documentation and System Alignment and Director of PSH of the overall success/challenges of the program.
  • Collecting all demographic and programmatic data and tracking all participants for quality assurance purposes.
  • Monitoring data quality and implementing data improvement procedures as needed.
  • Ensuring all slots are utilized and agencies continue to bring on slots per the slot pipeline.
  • Other duties as assigned.JOB QUALIFICATIONSMinimum QualificationsFour or more years of highly complex administrative or supervising experience in the health, housing, social services, or related sectors.Desirable Qualifications
    • A Bachelor's degree in Social Work, Psychology, Human Services or in a related field preferred.
    • Ability to pay close attention to detail.
    • Ability to work in a professional manner, with courtesy and tact, and maintain confidentiality and security of documents and information.
    • Ability to work collaboratively with multidisciplinary professionals and partners both internally and externally.
    • Must possess strong organizational skills initiative and follow-through.
    • Computer literate and skilled in use of MS Windows-based programs, including MS Office (Word, Excel, PowerPoint)
    • Knowledgeable of data systems utilized across DHS and the homeless system of care, e.g., CHAMP, ORCHID, Clarity, Resource Management System, etc.Certificates/Licenses/Clearances
      • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
      • Successful clearing through the Live Scan and the Health Clearance process with the County of Los Angeles.PHYSICAL DEMANDSStand: FrequentlyWalk: FrequentlySit: FrequentlyReach Outward: OccasionallyReach Above Shoulder: OccasionallyClimb, Crawl, Kneel, Bend: OccasionallyLift / Carry: Occasionally - Up to 50 lbsPush/Pull: Occasionally - Up to 50 lbsSee: ConstantlyTaste/ Smell: Not ApplicableNot Applicable = Not required for essential functionsOccasionally = (0 - 2 hrs/day)Frequently = (2 - 5 hrs/day)Constantly = (5+ hrs/day)WORK ENVIRONMENTEEOC STATEMENTIt is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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Keywords: Heluna Health, Glendora , Staff Analyst, Housing Navigation, Housing and Service team, Professions , Los Angeles, California