Information Technology Manager
Company: Apartment Association of Orange County
Location: Newport Beach
Posted on: November 11, 2024
Job Description:
Mark IV Capital is a privately held, growth-oriented real estate
development and investment company headquartered in Newport Beach,
CA, focused on acquiring, developing, owning, and operating
commercial real estate investments. The firm is seeking a Manager,
Information Technology to join its team.The Manager, Information
Technology will serve as the primary liaison between our employees,
the Tech Committee, and our outsourced IT managed service provider
("MSP"). This role requires a hands-on approach to support our
team's technological needs while ensuring seamless communication
and coordination internally and with external IT resources.
Additionally, the Manager, Information Technology will be a
strategic leader, overseeing the company's digital strategy and
cybersecurity initiatives, and acting as a resource to
shareholders. This position reports to the leader of our Tech
Committee.Mark IV Capital values creativity and innovation and
encourages its employees to develop solutions to the unique and
varying challenges we face. We respect and capitalize on our
diverse attributes and abilities to maximize the effectiveness of
the team. We support open communication and an informal, yet
professional, work environment.We offer competitive compensation,
benefits, and opportunities for professional growth and development
within a supportive and inclusive work environment.ESSENTIAL DUTIES
AND RESPONSIBILITIES include the following. Other duties may be
assigned:
- Provide hands-on technical support and a high level of customer
service to employees, troubleshooting hardware and software issues,
and ensuring efficient use of technology across the
organization.
- Act as the primary point of contact between the firm, the Tech
Committee, and our MSP, facilitating communication, coordinating
services, and managing project timelines.
- Serve as a member of the Tech Committee, contributing to
discussions and decisions related to technology strategy, project
prioritization, and resource allocation.
- Oversee the company's digital strategy, ensuring alignment with
business goals and objectives.
- Act as systems engineer, providing technical expertise and
guidance on complex IT issues.
- Oversee the implementation, maintenance, and optimization of IT
systems, including networks, servers, and software applications to
ensure high availability and performance.
- Conduct training sessions and develop user guides to enhance
employees' understanding and use of technology tools and
systems.
- Manage IT-related projects, including system upgrades, software
implementations, and technology integrations, ensuring projects are
delivered on time and within budget.
- Assist in evaluating and selecting IT vendors, AV vendors,
managing contracts, and ensuring service level agreements are
met.
- In liaison with the Tech Committee and MSP, ensure the security
and integrity of company data and systems, implementing best
practices for cybersecurity and data protection.
- Provide support to all regional offices and manage
functionality and equipment consistent with our corporate
standards.
- Serve as a resource to Shareholders, providing insights and
guidance on IT-related needs.
- Develop and manage IT budget, tracking expenses, and
identifying cost-saving opportunities.
- Create and enforce IT policies and procedures to ensure
compliance with industry standards and regulatory
requirements.
- Manage audio visual efforts across all offices and serve as the
main point of contact with our AV vendor. Ensure our brand of
functionality and equipment is consistently maintained.
- Work collaboratively with our property management team to
effectively manage our building automation systems and
functionality.
- Other duties, as assigned.QUALIFICATIONSTo perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodation may be made to enable individuals with
disabilities to perform the essential functions.Education /
Experience
- Bachelor's degree
- 5+ years of experience in IT management or support, preferably
within commercial real estate or related industry.
- Strong knowledge of IT systems, networks, and security
protocols.
- Proven experience in vendor management and working with
MSPs.Certificates, Licenses, Registrations
- Microsoft certifications preferred, but not required.
- Certified Information Systems Security Professional (CISSP)
preferred, but not required.Other Skills and Abilities
- Excellent problem-solving skills and ability to work under
pressure.
- Strong interpersonal and communication skills, with a focus on
providing exceptional user support.
- Ability to manage multiple projects and priorities
effectively.
- Familiarity with project management methodologies a plus.
- Willingness to travel to regional offices, as needed.
- Excellent written and verbal communication skills.
- Must be a self-starter and a go-getter.
- Must be able to work both independently and in a team.
- Keen attention to detail and ability to manage deadlines.
- Self-motivated with a natural curiosity to dig for facts as
issues/concerns arise.
- Ability to follow directions from a supervisor.
- Ability to accept constructive criticism.
#J-18808-Ljbffr
Keywords: Apartment Association of Orange County, Glendora , Information Technology Manager, IT / Software / Systems , Newport Beach, California
Didn't find what you're looking for? Search again!
Loading more jobs...